You know the feeling. A client cancels – again. A team member keeps missing the mark. Someone cuts in front of you in the queue. Or you watch someone casually throw their rubbish into the street. And you wonder, “Should I say something? Or just let it go?”
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About the Author: Johann Oostenbrink
Hi I’m Johann, and I am passionate about people and human systems. Since 1990 I am a growth agent and an impact player, unlocking potential and encouraging greatness in organisations and leaders. That includes leadership training, strategic alignment, team development, executive coaching, and relationship enrichment. Over at my personal blog Ways2Grow I am musing over these kind of topics.